I have composed few slides to demonstrate what are the uses of BPaaS and its benefits.

I have selected SAP Localization Hub Tax as an example how eCommerce sites in the MENA region can benefit from it.

Enjoy ...


I was introduced to this term recently where it actually grabbed my attention as i have great interest in BPM. i started researching this topic and i got amazed of the findings. the most meaningful definition for me was found on Gartner IT glossary:

BPaaS Definition 

Gartner defines business process as a service (BPaaS) as the delivery of business process outsourcing (BPO) services that are sourced from the cloud and constructed for multitenancy. Services are often automated, and where human process actors are required, there is no overtly dedicated labor pool per client. The pricing models are consumption-based or subscription-based commercial terms. As a cloud service, the BPaaS model is accessed via Internet-based technologies.

So if i want to describe it in simple few words it's a BPMS hosted on the cloud, as any cloud service it has number of advantages so here are some advantages of moving business process management to the cloud:
  • Decreased costs from not buying and maintaining servers to manage and coordinate business process.
  • Increased mobility, by accessing the solution from any geographical point. This allows businesses the opportunity to grow and expand much faster.
  • Scalability by allowing companies to add new processes without much infrastructural cost
  • Reliable security
  • Pay-as-you-go pricing model as most of services running on cloud.

Facts & Figures

The statistic shows the size of the cloud Business Process as a Service (BPaaS) market from 2008 to 2020. In 2017, the Business Process as a Service market is predicted to be worth around 6 billion U.S. dollars worldwide.



The second innovation announcement is about the new Business Process-as-a-Service (BPaaS) capabilities of the SAP HANA Cloud Platform (HCP). HCP is the cloud platform for business that can serve the entire ecosystem engaged in rebuilding and re-imagining all the new digital experiences.   These high value business services offer developers agilty and acceleration of building their business applications.  At this time we are announcing two of these services in the BPaaS space: SAP Hybris as a Service and SAP Tax-Calculation-as-a Service.

  1. New SAP Hybris as a Service on SAP HANA Cloud Platform allows you to quickly setup and deliver ecommerce capabilities and customer loyalty programs. These include: hybris Commerce, hybris Marketing and others.
  2. New SAP Tax-Calculation-as-a-Service – is a RESTful API tax calculation microservice that automatically computes taxes anywhere in the world without the need of lawyers or the need to understand international tax law.

My research on this topic is still on...

To be continued...

Image from FPT Tech

BPMN: Business Process Modeling Notation.

Ever since i have started my career in software development i noticed that there was a huge need for a common language that needs to exist between business owners and software providers. flowcharts, UML diagrams, Use cases they all been there but still look very techy for business users. when i was introduced to BPMN i felt like this is it, this is the notation that can fill the gap between us & business users.
BPMN is designed to facilitate communication and understanding of business processes. the way all components are arranges in a process form, it makes it very easy for everyone to map a workflow.

BPMN provides a way to quickly diagram business functions.

Use it to draw a process graphically

The visual model will be translated quickly and easily into software that will run the process.
With BPMN, business people can define what they want, simply but with a high degree of precision; and IT professionals can communicate with each other and with business people about the model in a clear, common framework.

BPMN works for any kind of management, operation and support process.

By developing a model with BPMN, you can collaboratively improve communications with decision makers about the nature and health of a process; you can collaboratively initiate improvements – and you can collaboratively move toward automating those improvements.
Continue reading

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In BABOK® Guide v 3.0 there is a dedicated chapter for almost all techniques needed for a business analyst to perform his/her business analysis tasks.

Here i am going to list those techniques in alphabetical order and  will cover details for some of those techniques later on in other related posts.

  1. Acceptance and Evaluation Criteria
  2. Backlog Management
  3. Balanced Scorecard
  4. Benchmarking and Market Analysis
  5. Brainstorming
  6. Business Capability Analysis
  7. Business Cases
  8. Business Model Canvas
  9. Business Rules Analysis
  10. Collaborative Games
  11. Concept Modelling
  12. Data Dictionary
  13. Data Flow Diagrams
  14. Data Mining
  15. Data Modelling
  16. Decision Analysis
  17. Decision Modelling
  18. Document Analysis
  19. Estimation
  20. Financial Analysis
  21. Focus Groups
  22. Functional Decomposition
  23. Glossary
  24. Interface Analysis
  25. Interviews
  26. Item Tracking
  27. Lessons Learned
  28. Metrics and Key Performance Indicators (KPIs)
  29. Mind Mapping
  30. Non-Functional Requirements Analysis
  31. Observation
  32. Organizational Modelling
  33. Prioritization
  34. Process Analysis
  35. Process Modelling
  36. Prototyping
  37. Reviews
  38. Risk Analysis and Management
  39. Roles and Permissions Matrix
  40. Root Cause Analysis
  41. Scope Modelling
  42. Sequence Diagrams
  43. Stakeholder List, Map, or Personas
  44. State Modelling
  45. Survey or Questionnaire
  46. SWOT Analysis
  47. Use Cases and Scenarios
  48. User Stories
  49. Vendor Assessment
  50. Workshops

BA 101: Starting from today i will be posting in a new thread posts about Business Analysis, Tips, and Techniques.

Mainly my posts will be directed to new comers who would like to build their career into the world of Business Analysis.

Hang on and come back for new posts in this regards.

Today i had the chance to read an article by Talend that summarizes simple yet efficient strategies to a successful BPM implementations that i think its worth to share, and here is my review:
Business Process Management implementation has many immediate and long-term benefits, a poor start can jeopardize the overall success of the mission. The following steps and guidelines will help ensure the success of your organization's BPM implementation while minimizing the possibility of any potential setbacks.
  1. Model How You Actually Work: When deploying BPM in your organization you must establish a starting point or what is known as AS-IS process/diagram of how people are currently working. moreover in order to determine which process to improve it is important to observe the realities of their environment.

  • Think Big, Start Small:

    • It is best to start with a smaller, more easily manageable project that will produce measurable results while keeping the larger focus in mind.
    • The first implementation should be one in which real improvement actually makes a difference to the organization.
    • No one will be impressed if the first application of BPM results in "improvements" like better handling of useless or truly unimportant tasks.

  • Involve All Project Stakeholders: Who Should own the BPM Project? who are your major stakeholders?

    • It is important that any BPM deployment integrates seamlessly into your organization's existing IT infrastructure, therefore IT gurus in your organization are one of the stakeholder roles.
    • Business Users or Functional owners are the people who actually know how the process works.
    • Lastly the end users who will eventually use the deployed application.

  • Choose the Tool Based on Needs
  • Choose a Champion to Lead the Way
  • Establish Milestones
  • Provide Deliverables Promptly
  • Encourage Collaboration
  • Measure Results Step-by-step
  • Use Professional Services When Necessary

  • For further reading you can download the article from Talend.com